In Hivelight you have the ability to mark a task as an immediate priority. This provides a quick method for communicating to your team that a certain task needs to be done urgently.
Effect of marking a task as a priority task
Effect of marking a task as priority:
The task to rise to the top of the dashboard and task list regardless of it's due date.
The assignee for that task will receive an email telling them that the task is a priority and with a link to go and action that task (unless it was the assignee who marked the task as a priority);
Priority tasks are outlined in red and appear at the top of:
The assignee's dashboard;
The workspace task list;
The matter task list (if the task belongs to that matter).
The image below shows that the user has two priority tasks to do.
The image below shows the task list for this matter. There is one priority task for this matter.
How to make a task a priority task
To mark a task as priority, go to the workspace or matter task list and click on the button to the left of the task (see image above) - between the check box and the task name.
Alternatively, you can open the task, scroll to the bottom and click on the 'Task priority' toggle.